Starting a New Service - go to City Finance Department at 41 City Hall Place, Plattsburgh NY

For new service, you need to complete the utility service application.  

The application needs to be filled out completely and emailed back to the Finance Dept. at fcs@cityofplattsburgh-ny.gov or a copy of the utility service application can be picked up at City of Plattsburgh Finance Dept., 41 City Hall Place and returned to City of Plattsburgh Finance Dept., 41 City Hall Place .  You can also email your new utility service request to fcs@cityofplattsburgh-ny.gov.

Any questions regarding new service, please contact the Finance Dept. at 518-563-7704.

Payment concerns or questions, please call MLD at 518-563-2200 between the hours of 8 a.m. and 4 p.m., Monday to Friday, excluding holidays.

Please note: the City office address to "Start new service" is City of Plattsburgh Finance Dept., 41 City Hall Place  not 217 Sharron Ave.